Context

You may need to block specific phone numbers from calling into your system to prevent unwanted or spam calls from reaching your team.

Answer

To block a phone number from calling in, follow these steps:

1. Navigate to the Phone Numbers page in your dashboard

2. Select 'Blocked Numbers' from the available options

3. Click 'Block Number' to add the unwanted number to your blocked list

Once a number is added to your blocked list, calls from that number will no longer reach your system.